Image of a woman writing a note at a desk for a blog post about how to write a message of condolence.
By J. Herwick profile image J. Herwick
9 min read

How to Write a Message of Condolence: A Guide

The loss of a loved one is one of life's greatest challenges. Finding the right words to console the bereaved is difficult but important. A thoughtful condolence message can provide much-needed comfort by reminding them they are not alone in their grief and sorrow.

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Dealing with the loss of a loved one is one of the most difficult experiences we face in life.

When someone we care about is grieving, it can be hard to find the right words to express our sympathy and support.

We may worry about saying the wrong thing or feel like nothing we say could adequately address their pain.

However, a thoughtful message of condolence can provide much-needed comfort and assurance to someone who is hurting.

It lets them know they are not alone and that others are holding them in their thoughts with caring and compassion during this challenging time.

In this article, we'll discuss how to craft a heartfelt condolence message that conveys your feelings and shows your support.

We'll cover the process of reflecting on the loss, writing each part of the message, and delivering it with care.

By breaking it down step-by-step, I hope to make it easier to approach this meaningful but difficult task.

We'll also look at some things to avoid so you can steer clear of unintentionally adding to their pain.

With these tips in mind, you'll be better prepared to reach out with a sincere expression of sympathy that provides solace and gentleness when they need it most.

Image of a woman at a table, with pen and paper, thinking about what to write in her condolence message.
Before writing, take time to feel your own grief and remember the person

Getting Started

Before putting pen to paper, it's important to take some time to sit with your own emotions surrounding the loss.

Acknowledging your own grief will allow you to communicate from a more grounded and empathetic place.

You may feel a mix of sadness, shock, anger, or even guilt - these are all normal reactions to loss.

Letting yourself experience these feelings first puts you in a better position to focus on the bereaved and what they might be going through.

It's also helpful to consider the nature of your relationship to the person who passed away and to those grieving the loss most deeply.

Were you close to the deceased?

Is the bereaved a family member, friend, or acquaintance?

Your connection to them will guide the tone and content of your message.

If you knew the person who died, reflect on what stood out to you about them.

What were some of their admirable qualities?

Do you have any special memories of your time with them?

Thinking about these things will help make your message more personal and meaningful.

If you didn't know them well, you can still draw on your understanding of what they meant to your friend or loved one.

With this reflection as your foundation, you're ready to start composing your sympathy message.

Image of a pen, paper and a cup of coffee on a desk.
Writing a caring sympathy note: express condolences and offer specific support

Message of Condolence Structure

A good framework for a condolence message is:

  1. Opening by expressing your sadness about their loss

  1. Acknowledging their pain and what the person meant to them

  1. Offering comfort and support

  1. Closing with a caring sentiment

Begin by clearly stating your sympathy for what happened.

It's important to name the loss, as this shows you are aware of the specifics and that you care.

For example:

"I was so deeply saddened to hear about the loss of your mother. My heart goes out to you during this painful time."

By mentioning their loved one's name or role, your condolence immediately feels more personal and meaningful than just a generic "sorry for your loss."

In the next part of your message, recognize how much the deceased meant to the bereaved and acknowledge the depth of their grief.

This lets them know their loss is seen and their pain is valid.

You might say something like:

"I know how close you and your mother were, and I can only imagine the heartache you must be feeling. She was such a kind and caring person who always put her family first. Her warmth and generosity touched so many."

Here, you're reminding them that their loved one was special, and their sorrow makes sense given the magnitude of the loss.

If you have a memory or story that highlights the person's wonderful qualities, this is a nice place to share it.

Focusing on the positive impact they had helps the bereaved connect to the beauty of their loved one's life and legacy.

After acknowledging their pain, offer some words of comfort to remind them they are not alone.

Let them know you are holding them in your thoughts.

For example:

"Please know that you are in my heart and mind as you navigate this difficult time. I'm here for you, now and in the days and weeks to come. You're not alone."

You want to make it clear that your support extends beyond this initial expression of sympathy.

Grief is a long process, so reminding them you'll continue to be there can help alleviate some of the loneliness and isolation they may experience.

When offering comfort, it's best to avoid platitudes like "they're in a better place" or "everything happens for a reason."

While well-intentioned, these kinds of sentiments can sometimes minimize the pain of loss.

Instead, keep the focus on the bereaved and simply let them know you care.

As you close your message, reaffirm your support and care.

You might say:

"I'm here anytime you need to talk, cry, or just sit in silence together. Sending you love and strength in the days ahead. My deepest sympathies are with you."

Ending on a warm, caring note communicates that your heart is with them as they grieve this loss.

It's a way of embracing them in their sorrow.

Image of a woman writing a letter of condolence for a blog post covering writing a message of condolence.
What not to say in sympathy messages: avoid advice and grief comparisons

Consider What Not to Say in Your Condolence Message

As we think about what to include in a message of sympathy, it's also important to consider what to avoid.

One of the most common missteps is comparing their loss to your own.

While the impulse often comes from a desire to empathize, saying something like "I know how you feel - when I lost my dad..." can inadvertently make the bereaved feel like their pain is not being fully seen.

Everyone's grief journey is unique, even if some of the emotions are universal.

It's best to keep the focus on what they are experiencing rather than bringing your own story to the forefront.

Similarly, try to avoid anything that minimizes their pain or tries to rush them through it.

Grief has no set timeline, so saying things like "you'll feel better soon" or "try to focus on the good memories" can make them feel like there's something wrong with still being in the depths of sorrow.

Mourning can't be neatly wrapped up, so give them space to be where they are emotionally without pressure to "move on" before they're ready.

Another thing to avoid is giving unsolicited advice, whether it's your views on the afterlife or suggestions for how to cope.

Even with the best of intentions, it's important to recognize that everyone grieves differently and what was helpful for you may not be for them.

Unless they specifically ask for advice, it's better to simply witness their pain and affirm that however they are feeling is okay.

Finally, while you may be curious about the details surrounding the death, avoid asking probing questions that the bereaved may not be ready to talk about.

Let them share what they wish to, when they wish to.

Your role is to listen with openness and compassion, not to dig for information.

Image of a man writing a message of condolence at a desk.
A sympathy letter shows care, memories, and support to the grieving

Condolence Message Example

Now that we've covered the key elements of a meaningful condolence message, let's look at an example that illustrates many of these tips in action:

"Dear Sarah,

I was heartbroken to hear about the sudden passing of your husband John. There are no words to adequately express how sorry I am for your tremendous loss.

Facing life without your partner and best friend must feel overwhelming and devastating. Please know my heart is with you in this time of unimaginable pain and sorrow.

I feel so fortunate to have known John and witnessed the beautiful love you shared. He always spoke about you with such tenderness and admiration. The way you two made each other laugh and supported each other through life's ups and downs was truly special.

I know the coming days and weeks won't be easy, but please remember you don't have to navigate this grief alone. You are surrounded by people who love you and are here to support you in whatever way you need. Whether it's bringing over a meal, listening to stories about John, or just sitting together in quiet company, we want to be here for you.

Please don't hesitate to reach out, even if it's just to talk about the weather. I'm only a phone call away. Sending you a huge hug and all my love. John's beautiful spirit will never be forgotten.

With deepest sympathy,

Emily"

In this sample message, Emily expresses her sadness about the loss and says John's name to make it more personal.

She validates the pain Sarah must be feeling by acknowledging how overwhelming it is to suddenly lose a spouse.

Emily then shares a meaningful reflection on the couple's relationship and how much they meant to each other.

This reminder of their special bond keeps John's memory and presence alive.

She offers comfort by reminding Sarah she is surrounded by caring people who want to help her through this difficult time in specific, practical ways.

The emphasis is on being present for whatever Sarah needs.

By choosing a warm closing and reiterating her love and sympathy, Emily concludes the message on a comforting, compassionate note.

Her words communicate that Sarah is deeply cared for and not alone.

Putting our caring into words is rarely easy, and it can feel especially daunting in the face of profound loss.

But I hope breaking down the process of writing a condolence message step by step has helped you feel more prepared to reach out to a grieving loved one.

Image of a woman pulling on a door knocker while delivering a message of condolence to a friend.
When to send sympathy notes: handwritten cards shortly after hearing the news

Delivering Your Message of Condolence

Once you've written out your sympathy message, consider how best to deliver it.

If possible, handwrite your note and send it through the mail.

There's something especially comforting about receiving a physical card that you can hold and reread during a time of loss.

The personal touch of your own writing can also add to the sense of connection.

The timing of your message will depend on the situation.

You may choose to send it immediately upon hearing the news, or you might wait a few days or a week to give the bereaved some breathing room first.

There's no exact formula, so use your best judgment based on what you know of the person and family.

The most important thing is to reach out and not let too much time pass before expressing your care and concern.

Image of a man writing a letter at a desk with a cup of coffee in the corner for a blog post about writing a message of condolence.
Simple truth: showing up with care matters more than finding perfect words

Wrap-up: Writing a Message of Condolence

Remember, even if you don't feel like you have the perfect words, what matters most is communicating that you care.

Your presence, your compassion, your willingness to be there - these are the things that will make a difference as they navigate the difficult journey of grief.

A message of sympathy is just the beginning.

Being part of the grieving person's support network takes dedication: show up regularly with care and patience.

Check in, show up, listen. Cry with them. Laugh with them. Sit in silence together. Reminisce. Just be there.

It's in this ongoing connection that healing happens and hope can gradually take root again.

So, when you find yourself struggling for words, remember that the heart of a meaningful condolence message is really quite simple: I see your pain. I care. You are not alone.

Check out the Up & Doing glossary page for an alphabetical listing of key terms related to estate administration, funeral planning, and other end-of-life topics.

By J. Herwick profile image J. Herwick
Updated on
Emotional Support